ARIA / CCE Industries Technical Support
ARIA / Authorized Resource & Identification Agent

The first AI trained on the
full Multiquip manual library.

Nobody has built this before. ARIA reads every operator manual, parts sheet, and service bulletin we carry, then answers your questions, looks up part numbers, and adds the right part to your cart. All in one chat.

Talk to ARIA
1st Of Its Kind
300K+ Part Numbers Indexed
10K+ Products In Stock
24/7 Always On
ARIA / CCE Industries Technical Support
LIVE
› My Multiquip MVC88 plate compactor won't start. Already swapped the spark plug.
On the MVC88 with the Honda GX160, after spark plug the usual suspects are the fuel valve, carburetor, or a clogged air filter. Is fuel flowing to the carb?
› Fuel is flowing. Carb maybe, it sat all winter.
Classic winter varnish. You need the carburetor rebuild kit: 16100-ZE1-825. Includes float, needle valve, jets, and gaskets. $28.50 and it's in stock.
[ Add to cart → ] Want the float bowl torque spec too?
› Yes, add it and give me the spec.
Added to cart. Float bowl bolt torque: 1.5 to 1.8 N·m (13 to 16 in-lb). From the Honda GX160 service manual, page 47. [ View cart → ]
›
Capabilities

What ARIA actually does.

ARIA is built for the way you actually work. You describe the problem, ARIA finds the answer in the manuals. You confirm the part, ARIA puts it in your cart. No hold times, no parts counter, no flipping through PDFs.

Find The Right Part
Describe the symptom or the broken piece. ARIA looks it up in the manual and gives you the exact part number.
Pull Up Diagrams
Need to see the parts diagram? ARIA pulls the exact page from the manual and shows you what you need.
Add To Cart In Chat
Found the part you need? ARIA adds it straight to your CCE Industries cart. You never leave the conversation.
Troubleshoot Your Equipment
Walk through the symptoms and ARIA gives you the diagnostic steps straight from the service manual.
Get The Specs You Need
Torque specs, oil types, fuel grades, service intervals. Real numbers from the manuals, with the page they came from.
Open 24 Hours
Your equipment doesn't break on banker's hours. ARIA answers at 2am on a Sunday the same way it answers Monday morning.
What ARIA Knows

Trained on the real manuals.

Every Multiquip operator manual, parts sheet, and service bulletin we carry has been loaded into ARIA. Not a Google search. Not a help article. The actual factory documentation, ready to be read instantly.

Wacker Neuson coverage is in development and rolling out next. CCE Industries is a dealership for both brands, and ARIA is being expanded to cover everything we sell.

Multiquip Manuals Loaded FULL LIBRARY
Parts Catalog Indexed 300,000+ ROWS
In-Stock Products 10,400+ SKUs
Wacker Neuson Coverage COMING SOON
Avg Response Time UNDER 3 SEC
Why ARIA Is Different

Most AI tools talk about
your equipment. ARIA knows it.

01
Trained On Real Manuals
ARIA isn't a general AI guessing about your machine. It was built on the actual Multiquip operator manuals, parts sheets, and service bulletins. The same documents the dealership uses.
02
Knows Your Exact Machine
Give ARIA a model number and it knows the parts breakdown, the specs, the service intervals, and the diagnostic procedures. No more "I'll have to check on that."
03
From Question To Cart In One Chat
Most support tools end with a ticket. ARIA ends with the right part already in your cart, ready to ship. Diagnose, identify, order. All without leaving the conversation.
How It Works

One chat.
Full resolution.

STEP 01
Tell ARIA what's going on
Give it a model number, a serial number, or just describe what's broken. ARIA figures out your exact machine from the Multiquip catalog.
Plain English
STEP 02
ARIA reads the manual for you
ARIA pulls the right pages from the factory documentation in seconds. Diagrams, specs, diagnostic steps. Whatever the question needs.
Real Factory Docs
STEP 03
Get the exact part number
The part numbers ARIA gives you are matched against the CCE Industries catalog of 300,000+ parts and 10,400+ in-stock products.
Verified Against Catalog
STEP 04
Say the word, it's in your cart
One message to confirm and ARIA drops the right part into your CCE Industries cart. No hunting part numbers on a Shopify page. No second-guessing.
Add To Cart In Chat
Authorized Dealer Coverage
Multiquip
Multiquip
● Live
Wacker Neuson
Wacker Neuson
○ Coming Soon
Get Started

Your parts counter
is open right now.

No account. No login. No waiting. Go to cce-industries.com and start talking to ARIA.

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CCE Industries / ARIA Technical Support
© 2026 CCE Industries. Authorized Multiquip dealer.