Frequently asked questions

Yes. CCE is an authorized Wacker Neuson and Multiquip dealer, in business since 1995.

Yes. Every part we sell is genuine OEM, sourced factory-direct as an authorized dealer. We do not sell aftermarket or gray-market substitutes.

Fitment is checked against the factory parts manuals for your machine, the same documentation Wacker Neuson and Multiquip issue to their dealers. You can also ask ARIA, our parts assistant, to help confirm fitment for your model.

We have 59,792 OEM parts documented from the factory manuals, and about 10,400 of them are listed and ready to order so far. If yours is not listed yet, use our parts request page and tell us the part number or description and the machine it fits. We can usually still get it.

Where available, yes. Listings are built from the same factory manuals used to confirm fitment, so specs and fitment notes on the page come from official documentation, not guesswork.

Usually the same business day, with no obligation. Tell us the machine type, the model if you know it, and the job, and we will get back to you with pricing.

Not yet. Equipment is currently quote first: tell us what you need and we will quote it directly. Buying equipment online is coming as more machines are added to the site.

ARIA is our AI parts assistant. It reads the factory manuals to help confirm fitment and find the right part fast, backed by a real parts counter behind every order.

See our refund policy for the full terms, and our returns page for how to start one.

See our shipping policy for the full terms, and our shipping info page for how orders ship. [OWNER: confirm shipping carriers and typical handling time]